Xbox Series controller not connecting to PC

Updated November 11, 2026

Work through these in order. Once it's connected, open the tester and press a button. It should say Detected: Xbox Series X|S controller.

1. Check the batteries

Series controllers run on AA batteries or a rechargeable pack. Low batteries cause pairing failures and random disconnects. Fit fresh ones before anything else.

2. Try a USB-C cable

Plugging in with USB-C is the most reliable connection and rules out Bluetooth problems. Use a cable that carries data, not a charge-only cable, and plug straight into the computer rather than a hub.

3. Pair by Bluetooth properly

  1. Turn the controller on with the Xbox button.
  2. Hold the small pair button on the top edge until the Xbox logo flashes quickly.
  3. On Windows, open Settings → Bluetooth & devices → Add device → Bluetooth and choose Xbox Wireless Controller.

If it was paired before and stopped working, remove it from the Bluetooth device list and pair it again.

4. Update the controller

Install the free Xbox Accessories app from the Microsoft Store, connect the controller by USB-C, and install any firmware update it offers. This fixes many Bluetooth and disconnect problems. You can also update it from an Xbox console.

5. Update Windows and Bluetooth drivers

Run Windows Update, including optional driver updates. If your PC's Bluetooth is old or unreliable, the controller may keep dropping out.

6. Use the Xbox Wireless Adapter

The Xbox Wireless Adapter for Windows plugs into USB and connects without Bluetooth. It's the most stable wireless option on PC and lets you connect several controllers.

7. Close apps that grab the controller

Controller remapping tools can hide the real controller or create a virtual one. Close them and try again. Restart Steam too if it's running.

Still not showing up? The general controller not detected guide has a few more checks.

Open the gamepad tester